Shopify
Order status and product questions for a shop, read-only.
Chattif · mortgage brokers first
AI answers customers on WhatsApp, text, and email, safely, with you in control.
Answers in seconds · 24/7 · WhatsApp · SMS · Email
Example chat: a customer asks about refinancing. Chattif asks for a first name, refuses to quote a rate, and saves a callback for a licensed loan officer.
New refi lead
Sarah M.
Callback Tue 10:00 · task created, loan officer notified
01
A customer writes on WhatsApp, text, or email. Nights and lunch rushes included.
02
It asks one thing at a time, says it is automated, and stops at the safety rules.
03
A summary lands with you. You can take over whenever you want.
Connects
Order status and product questions for a shop, read-only.
A new lead can land in the CRM you already use.
A task for the person who should call back.
Or Make. One webhook, no URL stored in the client file.
Locked rules
These rules are in the software. A client file can add to them. It cannot turn them off. We do not display certifications we do not hold.
R-01
A mortgage question about a rate goes to a licensed loan officer.
R-02
Text customers can opt out. STOP and HELP are honored.
R-03
Neighborhood steering and who-lives-here questions go to the agent.
R-04
Order lookups wait until the customer is who they say they are.
R-05
A reaction never approves a payment, refund, or order change.
R-06
Ask for a human and the chat is handed over.
Pricing
Setup
$1,500
Your rules, your channels, and a two-week stretch where every reply waits for your approval.
Monthly
$297
The desk stays on for WhatsApp, text, and email. Joel invoices this. The signup form does not take a card.
No. Rate, APR, and approval talk is handed to a licensed person. The hero chat is the rule, not a skit.
Customer-care texts are for people who texted the business or opted in on that business’s site. STOP cancels. The SMS terms on this site are still a draft for counsel before any 10DLC filing.
Mortgage brokers first. Realtors and local shops use the same desk with their own safety rules.
No. Setup is $1,500 and the desk is $297 a month. Joel invoices after intake. There is no card checkout here.
Yes. New desks start in draft mode. You approve what goes out until you choose otherwise.
Signup
We email a confirmation link first. After you confirm, intake asks for hours, services, and channels. Joel sets the desk up by hand.